I truly enjoyed the entire Customer Service series. I would recommend the Legendary Service series to any company looking to empower its employees. It reinforces basic skill sets and improves on others. It will show your employees they are valued! I found the sessions to be very engaging and really enjoyed the collaboration between team members. Our facilitator, Daphne’s, excitement and passion for what she does made the series. Her joy was infectious!! She made it easy to open up and share experiences. I walked away with not only enhanced skills for the workplace but found I could apply it to my personal life as well. I am a better people manager, husband, and father because of it.

Andora’s coaching has been a key component in my development as a sales rep. Andora is always responsive and quick to answer questions I have about approaching different scenarios in my opportunities. One of the major areas that lacked sales experience was my approach to the competitive environment with potential customers. Andora quickly set up a personal training session to walk me through my current approach to this stage in an evaluation. From here, Andora took my feedback and guided me through a way to better understand a client’s goals, educate them on the competitive market, and align their goals with the appropriate solution without sounding as if I was too “salesy.” This technique has greatly enhanced not only my ability to overcome competitive situations but build helpful relationships with my prospective clients.

These last six months I’ve had the pleasure of working with Andora Gandy for business development coaching. I have a lot of experience selling, but sometimes we need a refresher on the basics as well as an opportunity to learn new skills – and let go of habits that aren’t really effective for us. Throughout our time working together, Andora kept my goals at the forefront, and she designed and delivered an outstanding learning and coaching experience that supported what I needed to do for my business. She’s a top-notch professional in every way and an expert in her field — she’s also a lot of fun to work with and our coaching sessions went by far too quickly! I highly recommend Andora if you are looking for a top-quality coach who will guide you each step of the way in learning the skills you need to excel in your business development efforts.