LaForce, Inc.
Case Study: We built a comprehensive leadership development plan and resource library to equip leadership for continued growth.
Case Details
Client: LaForce, Inc.
Tags: Leadership Development, Communication, Collaboration
Client Website: laforceinc.com
Let’s Work Together
Situation Overview:
LaForce, Inc. had leaders with a long-standing track record with their company; however there was a gap in the area of leading teams, managing conflict, holding direct reports accountable, and collaborating with peers and direct reports.
LaForce had a need for a comprehensive leadership development plan to help leaders as they maneuver through the daily changes of the business. Top priorities for leadership development included: Managers gaining a better understanding of the needs of their direct reports, gaining an insight on how to effectively communicate with direct reports, and appropriately manage performance through an understanding of metrics and how to set, measure, and monitor SMART goals, an opportunity for managers to learn how to best resolve conflict and create an environment of open communication, clear understanding, and accountability and learn how to appropriately delegate to the right people at the right time, by gaining an understanding that to delegate is to develop.
Solution:
Willow North collaborated with LaForce, Inc. to design multiple workshops that would provide all leaders with a sustainable learning curriculum for coaching, supported by management-specific tools. The program offered a process of applications that would positively impact a leader’s personal effectiveness, business performance, and career development, and overall personal growth. The curriculum included elements from CliftonStrengths, Leadership Communication Skills, Optimal Decision Making, Influencing Collaboration, and SLII – Ken Blanchard’s Leadership Experience.
We also wanted to ensure participants were engaged in between sessions as well as after the sessions were completed; therefore, we created a library of resources that included videos, articles, books, etc, to share with the group on an ongoing basis through a platform where the participants could also share challenges and ask questions. They also received reinforcement guides after each session.
Result:
Our involvement in supporting the Company merger extended over a comprehensive three-year period, encompassing activities ranging from pre-merger due diligence to post-closing strategy.
Customer Review of the Case
The programs and content Willow North created were spot on to our needs. The response to the program has been incredible. Participants appreciate the interactive and engaging training sessions along with Andora’s welcoming approach.... Enjoying the sessions is one thing, but I am seeing the application of the learning in our daily work. Managers are incorporating the tools into their coaching and communications with employees. We are seeing positive growth in our managers. Willow North made the process simple.